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Metropolitan Water Reclamation District of Greater Chicago:
Tasked with revitalizing an aging and deeply entrenched environment, one of CIO John Sudduth’s first steps was to take an inventory of MWRD’s entire IT infrastructure. Research into MWRD’s SAP implementation led to a discovery that they were not using all the functionality of their SAP ERP system and that SAP support consumed more than a quarter of their multimillion-dollar software maintenance budget.
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